At a Glance Abisol CRM Multi-Tenant Application Highly customizable Designed to manage SOPs around Customer Lifecycle Designed to make Business Process & Interactions easy and Wide range of Features Wide range of Modules User can pick the module/s according to their desire and needs Pay for what you need Multiple Security Roles for a User (Creator, Moderator, Super User, Admin) Modules Marketing Module Marketing Module revolves around Marketing Campaign & Lead Management. The aim is to manage & nourish leads & get a sale consent. Sales Module Sales Module is revolves around Inquiry & Quotation Management. The aim is to manage & nousrish inquiry & secure a sale. Service Module Service Module is revolves around Service Request & Task Management. The aim is to manage & resove Customer query effectively. Workload Management (WLM) WLM revolve around Task & Team Workload Management. The aim is to manage your team & serve customer better. Orders Module Orders Module revolve around Food & Retail Management. The aim is to enable a store/shop to be able to sell In-Store & online using E-commerce Our Architecture Developed with Microsoft Technologies Hosted on Microsoft Azure Cloud Strong & Secure Designed to keep your data truly yours. Inherited with Microsoft Azure’s secure Fast Processing Backed up by Microsoft SQL Server © Developed using the latest gear and tech (MVC – C# and Bootstrap CSS) Design that makes enhancements and upgrades easy and quick Designed for every type of Small and Medium Workload Management Organized Tasks Efficient Dashboard Keeps you aware of Team Wide task Statuses Business Defined Classification and Statuses for Tasks Number of jobs/tasks per classification Create/Edit Generic Tasks Assign tasks to your team mates Toggle between open and closed tasks. Quick Search Tasks Maintain notes against each interaction. Upload files in Upload large (GB) files in Marketing Easily Create & Manage Marketing Data/Lists, Marketing Campaigns Convert Marketing List records into Qualified Leads during your Marketing Campaign Run Convert Qualified Leads into Businesses and Contacts Create interactions/tasks related to above Export your records to CSV Quick search through your Sales Create & Manage Inquiries Collect quick inquiries and generate leads on the fly Inquiries related to Leads, Businesses and Contacts Create Interactions related to Inquiries Toggle between open inquiries and closed Manage Products Orders Create & Manage your Products Manage Sales Register (Sales Register) Collect orders in 2 different styles and scopes (Point of Sale Style & Retail Style). Manage complete POS Order Life Cycle (Ideal for Restaurants) Choose the business process that suits you among four Manage your Tax See the Total Sales at Business Day Dine In, Take Away & Deliver options before collecting an Services Create & Manage your Services Create & Manage Service Requests related to existing customers (Contacts & Businesses). Generate PDF Report regarding a Service Create Interactions (Tasks) related to Service Request. Administration Portal for Resellers Keeps track of all sales acquired by a reseller Abisol setup a Reseller account on request